Privacy and Security Policy

OUTsurance Namibia recognises the importance of protecting your personal information.

OUTsurance defines personal information as all information specific to yourself that you provide to us over the Internet or any other channel. This includes personal data that you provide us to obtain an online quotation, questions you ask via e-mail or your personal facility data that you may want to view and or amend.

OUTsurance has the highest regard for the privacy of its customers and will use personal information only as appropriate in the normal course of business to provide the products and services you have requested. OUTsurance will also use this information to positively identify you when you contact us online.

OUTsurance does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information with our business partners if that information is required to provide the product or service you have requested. However, our business partners will adhere to using any information only as directed by OUTsurance.

We value the information that you choose to provide us and will, therefore, take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

OUTsurance uses state of the art technology and encryption to prevent any unauthorised access to your personal information when registering and transacting on our Website. As your business partner, we keep appraised with the latest global developments in security technology to ensure that your Web transactions with us are adequately secured and protected at all times.

When you use the online services or facilities provided by us, access to your personal information or to transact on-line would require an access number, username, and password to validate your identification and enable access to our secure environment. You must always keep this information secret and ensure that you do not disclose it to anyone. Therefore to ensure continuance in preventing unauthorised access to your information we recommend that you change your password on a monthly basis or, immediately should your password be compromised in any way.